About Us

Lake Chelan Health’s hospital was founded in 1948 and is a licensed 25-bed Critical Access Hospital and is a vital component in your health care network that extends throughout the state and beyond. Our medical providers, surgeons and care team regularly partner with larger facilities to ensure a full range of quality medical services  are available close to home. It is also our priority to work with our Lake Chelan  Valley neighbors and partners to keep our community healthy.

Lake Chelan Health works hard to move health care forward, providing excellent healthcare for our Lake Chelan Valley residents and visitors and promoting wellness in the valley. The organization offers a full range of medical services, including:

  • 24-hour emergency room
  • Surgical center
  • Orthopedic care
  • General surgery services,
  • Inpatient care, including Inpatient Swing Bed Rehab and Childbirth Services,
  • Medical imaging (Ultrasound, X-Ray and MRI)
  • 24-Hour Emergency Room and
  • Community Wellness Programs.
  • EMS services (safety and wellness programs including EMS Paramedicine program)
  • Express Care walk-in clinic at 219 E. Johnson Ave, Chelan, open 7-days a week
  • Specialty Care services located at 219 E. Johnson Ave. Chelan

With a high staff-to-patient ratio, the hospital provides patient-focused medical treatment that is both individualized and professional. Our Emergency Medical Services operates a full paramedic-level ambulance service.

As our community grows, hospital leadership recognizes the need for high quality medical services. We are committed to continue planning for the future of healthcare in the Lake Chelan Valley, ensuring the availability of needed services close to home. It is our priority to work with our Lake Chelan Valley neighbors and partners to build a healthier community.

CLICK HERE for Medical Services.

Our mission is to provide patient centered, quality healthcare with compassion and respect.

2016 Community Health Needs Assessment

2019 Community Health Needs Assessment

The following are under review.  For assistance contact our business office by calling 682-3300.

  • Charity Care Financial Assistance Policy
  • Charity Care Application – Under Review.  Call our Business Office for assistance.
  • Charity Care Sliding Fee Scale
Se están revisando los siguientes. Para obtener ayuda, comuníquese con nuestra oficina de negocios llamando al 682-3300.
  • Poliza de Ayuda de Caridad -Asistencia Financiera – español pendiente
  • Ayuda de Caridad Aplicación – español – En Revision –  Llame a nuestra Oficina para asistencia. 
  • Ayuda de Caridad Escala de Tarifas

To access your medical records from previous visits with Lake Chelan Clinic, Specialty Care or Lake Chelan Hospital, call Lake Chelan Health at 509-726-6012.

Medical Records HOSPITAL Fax: 509-682-1124
Medical Records CLINIC Fax: 509-682-2515

Click here for a Release of Healthcare Information (English)

Click here for a Release of Healthcare Information (Spanish)

For the purposes of complying with the rules and regulations set forth and enforced by the Office of Civil Rights, Lake Chelan Health informs the public, patients and employees that the agency does not discriminate on the basis of race, color, national origin, disability or age. For full notice click here.

If you have any questions or concerns, please contact Shawn Ottley, Quality Director by calling 509-682-3300 or email at sottley@lcch.net

Admission
Charity Care – Currently Being Revised
End of Life Care
Nondiscrimination Policy
Reproductive Health Care

Click here for hospital price comparisons.

Last Updated 1.5.2021:  91-0881595_LakeChelanCommunityHospital_standardcharges

The amounts/codes listed on the Item Master are individual items and are not reflective of total procedure cost.

Lake Chelan Health is a public agency that fully complies with Washington’s Public Record Act (RCW 42.56) .
If you are looking for a Medical Records request, please go to Health Information Management Services.

To make a Public Records Request, please fill and submit the Public Records Request Form to:

Lake Chelan Health
Attn: Public Records Officer
PO Box 908 Chelan, WA 98816
Fax: 509-682-3453
Email: gmcclellan@lcch.net

Requests received are prioritized and responded to accordingly and as required by law.  We thank you for your patience.

For questions, please contact Grace McClellan, Public Records Officer, at GMcClellan@lcch.net or 509-726-6025

Patient safety and quality care are our top priorities. We report accurate and honest information about our quality of care. This information documents how we are doing in some key service lines. We routinely compare our performance to other public hospitals, whenever possible. We are proud of the quality of care we provide and hope you find this information useful when making health care decisions.

Washington State Hospital Quality – link to http://wahospitalquality.org/
Hospital Compare – link to http://www.hospitalcompare.hhs.gov/
CMS – Center for Medicare and Medicaid Services – link to http://www.cms.hhs.gov/