ABOUT US
Our MISSION is to provide quality healthcare with compassion and respect to the community we serve.
Our VISION is to improve community health and make our region a better place to live.
Lake Chelan Health’s hospital was founded in 1948 and is a licensed 25-bed Critical Access Hospital and is a vital component in your health care network that extends throughout the state and beyond.
Our medical providers, surgeons and care team regularly partner with larger facilities to ensure a full range of quality medical services are available close to home. Lake Chelan Health works hard to move health care forward, providing excellent healthcare for our Lake Chelan Valley residents and visitors and promoting wellness in the valley. The organization offers a full range of medical services, including:
- 24-hour Emergency Department
- Cardiac Rehab
- Cardiology
- Community Wellness/Courses
- Dermatology
- Ear, Nose & Throat (ENT)
- EMS Services (safety and wellness programs including EMS Paramedicine program)
- Express Care walk-in clinic
- General Surgery
- Inpatient Care, Including inpatient Skilled Recovery (swing bed) Rehab and Childbirth Services
- Lab Services
- Lymphedema Care
- Medical Imaging (Ultrasound, X-Ray, CT, MRI, Dexa Scan (bone density), 3-D Mammography)
- Orthopedic Care
- Pediatric Care
- Pelvic Floor Health
- Physical and Occupational Therapy
- Plastics
- Primary Care
- Pregnancy and Childbirth
- Skilled Recovery (Swing Bed)
- Speech Therapy
- Specialty Care (cardiology, dermatology, ear, nose & throat(ENT), general surgery, orthopedics)
- Wound Care
With a high staff-to-patient ratio, the hospital provides patient-focused medical treatment that is both individualized and professional. Our Emergency Medical Services operates a full paramedic-level ambulance service.
As our community grows, hospital leadership recognizes the need for high quality medical services. We are committed to continue planning for the future of healthcare in the Lake Chelan Valley, ensuring the availability of needed services close to home. It is our priority to work with our Lake Chelan Valley neighbors and partners to build a healthier community.
Community Health Need Assessment
Financial Assistance
Summary of Financial Assistance Programs
- Charity Care Financial Assistance Policy 8.2.2023
- Charity Care Application 8.2.2023
- Charity Care Sliding Fee Scale 4.4.2024
For assistance contact our Business Office by calling 682-3300, select option 4. Questions? email billing@lcch.net
Formas En Español
- Ayuda de Caridad -Asistencia Financiera – Politica 8.2.2023
- Ayuda de Caridad Aplicacion 8.2.2023
- Ayuda de Caridad Pauta de Elegibilidad 4.4.204
Medical Records
To access your medical records from previous visits with Lake Chelan Clinic, Specialty Care, Sanctuary or Lake Chelan Hospital,
call Lake Chelan Health at 509-682-3300 (Choose Option 3).
Questions ? Email: medicalrecords@lcch.net
Medical Records HOSPITAL Fax: 509-682-1124
Patient Safety
If you have any questions or concerns, please contact Louise Sahlinger, Executive Director of Quality, Safety & Risk Management Compliance Officer by calling 509-682-3300 Ext. 8900 or email lsahlinger@lcch.net
Policies
Pricing
Click here for hospital price comparisons.
Last Updated 1.18.2023: 91-0881595_LakeChelanHealthHospital_standardcharges (1)
The amounts/codes listed on the Item Master are individual items and are not reflective of total procedure cost.
Public Records
Lake Chelan Health is a public agency that fully complies with Washington’s Public Record Act (RCW 42.56) .
If you are looking for a Medical Records request, please go to Health Information Management Services.
To make a Public Records Request, please fill and submit the PUBLIC-RECORDS-REQUEST FORM to:
Lake Chelan Health
Attn: Public Records Officer
PO Box 908 Chelan, WA 98816
Fax: 509-682-2452
Email: admin@lcch.net
Requests received are prioritized and responded to accordingly and as required by law. We thank you for your patience.
For questions, please email admin@lcch.net or call 509-682-8501
Quality
Patient safety and quality care are our top priorities. We report accurate and honest information about our quality of care. This information documents how we are doing in some key service lines. We routinely compare our performance to other public hospitals, whenever possible. We are proud of the quality of care we provide and hope you find this information useful when making health care decisions. If you have any questions, please contact Louise Sahlinger, Executive Director of Quality, Safety & Risk Management Compliance Officer by calling 509-682-3300 Ext. 8900 or email lsahlinger@lcch.net
Resources
Health Care Quality: Washington State Department of Health – Click Here
CMS – Center for Medicare and Medicaid Services – Click Here