About Us
Lake Chelan Health’s hospital was founded in 1948 and is a licensed 25-bed Critical Access Hospital and is a vital component in your health care network that extends throughout the state and beyond. Our medical providers, surgeons and care team regularly partner with larger facilities to ensure a full range of quality medical services are available close to home. It is also our priority to work with our Lake Chelan Valley neighbors and partners to keep our community healthy.
Lake Chelan Health works hard to move health care forward, providing excellent healthcare for our Lake Chelan Valley residents and visitors and promoting wellness in the valley. The organization offers a full range of medical services, including:
- 24-hour emergency room
- Surgical center
- Orthopedic care
- General surgery services,
- Inpatient care, including Inpatient Swing Bed Rehab and Childbirth Services,
- Medical imaging (Ultrasound, X-Ray and MRI)
- 24-Hour Emergency Room and
- Community Wellness Programs.
- EMS services (safety and wellness programs including EMS Paramedicine program)
- Express Care walk-in clinic at 219 E. Johnson Ave, Chelan, open 7-days a week
- Specialty Care services located at 219 E. Johnson Ave. Chelan
With a high staff-to-patient ratio, the hospital provides patient-focused medical treatment that is both individualized and professional. Our Emergency Medical Services operates a full paramedic-level ambulance service.
As our community grows, hospital leadership recognizes the need for high quality medical services. We are committed to continue planning for the future of healthcare in the Lake Chelan Valley, ensuring the availability of needed services close to home. It is our priority to work with our Lake Chelan Valley neighbors and partners to build a healthier community.
CLICK HERE for Medical Services.
Our mission is to provide patient centered, quality healthcare with compassion and respect.
Community Health Need Assessment
Financial Assistance
The following are under review. For assistance contact our business office by calling 682-3300.
- Charity Care Financial Assistance Policy
- Charity Care Application – Under Review. Call our Business Office for assistance.
- Charity Care Sliding Fee Scale
- Poliza de Ayuda de Caridad -Asistencia Financiera – español pendiente
- Ayuda de Caridad Aplicación – español – En Revision – Llame a nuestra Oficina para asistencia.
- Ayuda de Caridad Escala de Tarifas
Medical Records
To access your medical records from previous visits with Lake Chelan Clinic, Specialty Care or Lake Chelan Hospital, call Lake Chelan Health at 509-726-6012.
Medical Records HOSPITAL Fax: 509-682-1124
Medical Records CLINIC Fax: 509-682-2515
Click here for a Release of Healthcare Information (English)
Click here for a Release of Healthcare Information (Spanish)
Nondiscrimination Notice
For the purposes of complying with the rules and regulations set forth and enforced by the Office of Civil Rights, Lake Chelan Health informs the public, patients and employees that the agency does not discriminate on the basis of race, color, national origin, disability or age. For full notice click here.
Patient Safety
If you have any questions or concerns, please contact Shawn Ottley, Quality Director by calling 509-682-3300 or email at sottley@lcch.net
Policies
Admission
Charity Care – Currently Being Revised
End of Life Care
Nondiscrimination Policy
Reproductive Health Care
Pricing
Click here for hospital price comparisons.
Last Updated 1.5.2021: 91-0881595_LakeChelanCommunityHospital_standardcharges
The amounts/codes listed on the Item Master are individual items and are not reflective of total procedure cost.
Public Records
Contact Grace McClellan, public records officer, at GMcClellan@lcch.net
Quality
Patient safety and quality care are our top priorities. We report accurate and honest information about our quality of care. This information documents how we are doing in some key service lines. We routinely compare our performance to other public hospitals, whenever possible. We are proud of the quality of care we provide and hope you find this information useful when making health care decisions.
Resources
Washington State Hospital Quality – link to http://wahospitalquality.org/
Hospital Compare – link to http://www.hospitalcompare.hhs.gov/
CMS – Center for Medicare and Medicaid Services – link to http://www.cms.hhs.gov/