Patient Survey Results

A Net Promoter Score (NPS) is a common way to measure how satisfied customers are with a business. It’s like a report card for customer experience. Scores go from -100 to +100, where a higher number is better. A +58 is considered good in the healthcare industry.

LCH is a leading and top-performing organization and committed to delivering excellent and high-quality service.

LCH’s score keeps getting updated as more customers share their feedback.