Nondiscrimination Notice

Lake Chelan Health does not discriminate against any person on the basis of race, color, sex, gender identity, national origin, disability or age in admission, treatment or participation in its programs, services and activities, in employment, or any other basis prohibited by state or federal law. For further information about this policy, contact the Compliance Hotline at 888-866-6321.

Lake Chelan Health:

  1. Provides free aids and services to people with disabilities to communicated effectively with us, such as:
  • Qualified Sign Language interpreters
  • Written information in other formats (large print, audio accessible electronic formats, other formats)
  1. Provides free language services to people whose primary language is not English such as:
  • Qualified Interpreters
  • Information written in other languages

If you need these services, contact Agustin Benegas at 509-682-8525.

If you believe that Lake Chelan Health has failed to provide these services or discriminated in any other way, you can file a grievance by calling the Compliance Hotline at 888-866-6321.

You can also file a civil right complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Portal available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at: https://www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html.

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  • ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-509-682-3300.
  • 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-509-682-3300.
  • CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-509-682-3300.
  • 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-509-682-3300번으로 전화해 주십시오.
  • ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-xxx-xxx-xxxx (телетайп: 1-509-682-3300).
  • PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-509-682-3300.
  • УВАГА!  Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.  Телефонуйте за номером 1-509-682-3300.
  • ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-509-682-3300.
  • 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-509-682-3300.
  • ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-509-682-3300.
  • XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.  Bilbilaa 1-509-682-3300.
  • ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-509-682-3300 (رقم
  • ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-509-682-3300
  • ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx).
  • ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-509-682-3300