Pay Clinic Bill


Thank you for choosing Lake Chelan Health for your healthcare needs. Please take a few minutes to review the billing policies of the hospital. We recognize billing and insurance forms are sometimes difficult to understand. That is why our hospital financial counselors in the business office are available to personally assist you. If you have any questions or need help with your bill or form, please call a Lake Chelan Health financial counselor at (509) 682-6101 or (509) 682-6103.

Your Clinic Bill
The majority of health insurance contracts/policies now have deductibles and co-insurance. If your health insurance coverage/benefit has this provision, you will need to make payment arrangements prior to your admission. The hospital will submit your bill to your insurance company after receiving the insurance billing information and the signed Release of Information, Assignment of Benefits, Financial Guarantee and, if covered by Medicare, the signed Medicare Certification.

Any balance remaining after insurance payment is due upon notification, or call to set up a payment plan. If you have no insurance coverage, please call 509-682-6101 or 682-6103 to discuss payment. Business hours are 8 AM to 4:30 p.m. Monday through Friday.

Statements showing the status of your account are mailed monthly except for accounts with Medicare as the primary payer. These accounts will have statements sent out after we have received Medicare payment or rejection.

For questions about the following, please call our financial counselor directly at:

  • Medicare 509-726-6043
  • Commercial Patients 509-726-6042
  • DSHS / Managed Care 509-726-6041

For assistance contact our business office by calling 682-3300

Formas En Español

Para obtener ayuda, comuníquese con nuestra oficina de negocios llamando al 682-3300.

Contact Information

Lake Chelan Health
P.O. Box 908
Chelan, WA 98816

503 East Highland Avenue
Chelan, WA 98816
Phone:  509-682-3300
Fax:      509-682-3432

Specialty Care
219 E Johnson Ave
Chelan, WA 98816
Phone: 509-682-6134

Express Care
Walk-in services:
219 E. Johnson Avenue
Chelan, WA 98816
Phone: (509) 682-8511

Our Hours

Specialty Care Clinic

  • Orthopedic Services
    Monday – Thursday
    9:00am – 5:00pm (closed 1pm-2pm)
    Wednesdays – Provider Surgery Day
  • General Surgery
    Wednesdays – 9:00am – 5:00pm (closed 1pm-2pm)
  • Pain Specialist
    Tuesdays 9:00am-12pm – Patient Consultations
    Procedures Tuesday afternoons